Frequently Asked Questions
Answers about age requirements, products, availability, ordering, payment and fulfillment.
What is the minimum order?
The minimum order is one carton. Each carton contains 10 packs, or 200 cigarettes.
Which pack format will I receive?
Pack format can vary by available inventory. We confirm the exact format and provide current packaging information when you inquire.
How do I check current availability?
Send the product name, destination state and ZIP code by WhatsApp or email. We will confirm available inventory.
Is Newport Menthol available in every state?
No. Menthol tobacco restrictions vary by state and locality. We must check the destination before accepting an order.
How is age verified?
Orders are limited to adults aged 21 or older. Customer information and age must be verified, and proof of age may be required at delivery.
How will I know the total price?
We confirm the product, quantity and destination first. You will receive the complete order total on an invoice before payment.
How do I pay with USDT?
After the order is approved, we provide the accepted USDT network and wallet address with the invoice. Always confirm both before sending payment.
Where will my order ship from?
Available inventory may be fulfilled from the Los Angeles or New York region. The shipping origin is confirmed before payment.
When will I receive tracking?
Tracking is provided after the order has been dispatched.
What if the package arrives damaged or incorrect?
Contact us immediately with your order number and clear photos of the package and contents. The request will be reviewed according to the published order policy.
Which products are currently available?
Marlboro Red, Marlboro Gold and Newport Menthol are featured. Current availability is confirmed for each product and destination.
Where is your inventory located?
Inventory is held at locations in Los Angeles, California and New York, New York. The applicable fulfillment location is confirmed before an inquiry is accepted.
How can I confirm current packaging?
Current pack format and packaging are checked against available inventory and confirmed before order details are finalized.
Can I request current inventory photos?
Yes. Photos of available stock can be provided before order confirmation.
Is pickup available at both locations?
Warehouse access is not open to the public. Any fulfillment arrangement must be confirmed in advance.
Does availability vary by destination?
Yes. Product availability and fulfillment depend on the destination and applicable state and local law.
Still Have Questions?
Contact us with your product, quantity and destination ZIP code. We will review availability and applicable requirements before an order is accepted.